QLess - Join The Line

When you have better things to do…

Download our QLess app to better manage your time. Qless lets you select an office, check-in from anywhere and arrive just in time… reducing the amount of time you are in our office. Join the line now or schedule a future appointment. Qless, it’s the new way to conduct Bay County business. 

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1.Select a Location


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Bay County Government Center
840 W 11th St, Panama City, FL 32401
Hours: Monday-Friday 8 am - 5 pm
(850) 248-8140

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Bay County Utilities Dept
3410 Transmitter Rd, Panama City FL 32404
Hours: Monday- Friday 7:30 am - 4:30 pm
(850) 248-5010

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 Picture Bay County Animal Control Facility

Bay County Animal Control
6401 Bay Line Dr, Panama City, FL 32404
Hours: Monday, Tuesday, & Friday 10 am - 6 pm
Saturday 10 am - 3 pm
(850) 767-3333

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2. Provide Your Information


Enter your cell phone number and select for the reason for your visit.

3. Get in Line Virtually (does not schedule an appointment) or Schedule a Future Appointment 


Virtual Line

You don’t have to be in our office to be in line. Get in line virtually from anywhere and we’ll send you text messages estimating the time at which you’ll be seen. We’ll also let you know when you’re next in line.

Future Appointment

Select the date and time of your visit. Your appointment will be seen on time, so be prompt. There’s no need to check-in when you arrive. Just take a seat and we’ll call the last four digits of your cell phone.

Note: some services do not offer appointments.

Texting with QLess is easy!


  • Text “S” to find out how much time you have until you’re next in line;
  • Text “M” to add time to your wait time;
  • Text “L” to leave the line before you’re seen; or
  • Text “C” to cancel your appointment. You can reschedule when you’re ready!